New guide by Appello reveals how you can engage your customers with digital technology

Are you planning a move to digital telecare? Your customers/residents have a crucial role to play in the successful rollout of new systems within your organisation.

In this guide, Appello look at how you can engage your customers with digital technology, covering:

• Why you need to engage your customers with digital telecare
• When should you start engaging your customers?
• Overcoming barriers to engagement
• What’s in it for them? The benefits of going digital for your customers
• Planning a customer engagement programme