Research reveals a technology pandemic in specialist housing

We are delighted to have collaborated with Appello, the UK’s leading digital, technology enabled care service (TECS) provider, on research for a new publication looking at the long-term impact of COVID-19 on usage of technology in specialist housing.

The aim was to showcase how beneficial technology was in the response by housing providers to the challenges faced during the COVID-19 pandemic.

Published in the report, ‘The Tech Pandemic: the long-term impact of COVID-19 on usage of technology in specialist housing’, a survey of Housing LIN members reveals that 82% of specialist housing providers claiming that changes in perceptions will have a long-term influence beyond the pandemic, while 62% of specialist housing providers plan to increase their investment in technology to keep pace with these changing expectations from both staff and customers living in their properties.