The Impact of Technology in Adult Social Care Provider Services

This report reviews how providers have been utilising digital technology during the COVID-19 pandemic. It highlights the benefits and barriers providers in England have been experiencing when it comes to using technology. While not specifically housing related, there are some key findings that care providers will find very interesting. It also recommends that the NHS broadens its digital support and engagement to include homecare, extra care and supported living providers to realise benefits for vulnerable people living in the community.