Understanding befriending: A study of befriending schemes for older people

Befriending is a service for the purpose of companionship, typically based on regular one-to-one contact between a volunteer and an individual with limited social connections.

The Mercers’ Company undertook an evaluation of the grants made in support of befriending services, particularly since this method of delivery has increased as a result of the COVID-19 pandemic.

This report shares the insights and lessons from thirteen established befriending schemes for older people, run by organisations funded by charities for which the Mercers’ Company is trustee.