CSED Telecare toolkit

CSED has developed a range of support tools to help commissioners realise the full potential of their telecare services. You can find more information and access these tools through the following links:

• Evaluate your service (opens new window): use the Telecare Evaluation Tool to assess past outcomes and efficiency gains and help estimate future outcomes and efficiencies in an expanded service.
• Develop your vision and strategy (opens new window): assess the strengths and weakness of your existing service, prioritise improvements and produce a strategy for the medium term.
• Model processes and service specifications (opens new window): use CSED's telecare workshop templates to structure sessions on process design and contract management.
• Monitor performance (opens new window): use CSED's Telecare Performance Management Framework to set appropriate targets and monitor service performance.