Insight on data and individual cases relating shared ownership

This Housing Ombudsman Insight report focuses on shared ownership, setting out 9 tests for how the Ombudsman may assess shared ownership complaints in future.

While not specifically around OPSO or HOLD (in relation to older housing or a learning disability), it highlights generally what the Ombudsman can and cannot do for shared owners, including on issues such as defects and repairs, the sales process, cladding, charges and management fees.