Housing LIN Extra Care Housing Annual Conference 2016 - London

Event date

Presentation notes and slides

Description

'People Powered Change: A Festival of Ideas'

#HLINconf2016

This event, organised by the Housing Learning and Improvement Network (LIN), is our fifth Annual Conference.

We are immensely grateful to all our sponsors listed below for the support they have given and for making this event possible this year.

Programme

8.45 Registration, refreshments and exhibition

Plenary Sessions

  • 9.15 Chair's Welcome and drawing from personal experience - Shaun Ley, World at One, BBC

Keynote Addresses

  • 9.30 Enjoy a good later life - why does where we live matter? - Anna Dixon, CEO, Centre for Ageing Better
  • 9.55 But should I stay or should I move? - John Galvin, CEO, Elderly Accommodation Counsel
  • 10.20 Pensions, what are they good for? - Tom McPhail, Head of Pensions Research, Hargreaves Lansdown
  • 10.45 Questions and answers

10.50 Refreshments, exhibition and networking

Panel Debate

  • 11.30 1st panel debate on People Powered Change - Meeting the housing aspirations of older people
    Chair: Paula Broadbent, Director, Retirement Housing Solutions, Keepmoat
    Panellists: Anna Dixon, CEO, the Centre for Better Ageing; Shirley Hall, Well-being and Community Manager, The ExtraCare Charitable Trust; Bernie Hickman, Managing Director of Individual Retirement Business, Legal & General; Holly Norman, The Strategy Group, NHS England; Jon Stevens, Honorary Research Fellow, University of Birmingham; Tony Watts OBE. Chair, South West Forum on Ageing

12.10 Knowledge & Innovation Exchange Sessions (click here for an overview of the 11 'morning' sessions)

13.10 Lunch, networking and exhibition

14.10 Knowledge & Innovation Exchange Sessions (click here for an overview of the 11 'afternoon' sessions)

Panel Debate

  • 15.10 2nd Panel Debate on People Powered Change - Delivering the housing that older people want
    Chair: Mel Knight, Executive Chairman, Castleoak
    Panellists: Simon Arnold, UK & Ireland Managing Director, Tunstall Group; Mark Curran,Development & Sales Director, TheExtraCare Charitable Trust; Jeremy Moyse, Head of Strategic Development, SEQOL; Steve Skuse, New Business Director, residential construction in London and Northern Home Counties, Willmott Dixon; Michael Voges, Executive Director, Associated Retirement Community Operators; Verena Womersley, Operations Director - Assisted Living, Castleoak

    Chair: Mel Knight, Executive Chairman, Castleoak
    Panellists: Simon Arnold, UK & Ireland Managing Director, Tunstall Group; Mark Curran,Development & Sales Director, TheExtraCare Charitable Trust; Jeremy Moyse, Head of Strategic Development, SEQOL; Steve Skuse, New Business Director, residential construction in London and Northern Home Counties, Willmott Dixon; Michael Voges, Executive Director, Associated Retirement Community Operators; Verena Womersley, Operations Director - Assisted Living, Castleoak

Keynote addresses

 

  • 15.50 Alternative perspectives - choices for later life - Bruce Moore, Chief Executive, Housing & Care 21
  • 16.15 Autonomous Customers & Super Employees: the human factors shaping the future world of work - Dr Nicola Millard, Head of Customer Insight & Futures, BT Technology
  • 16.40 Questions and answers

16.50 Closing Remarks - Jeremy Porteus, Director, Housing LIN

17.00 Close of the conference and opportunities for further informal networking until 18.00

Audience

Bookings to attend this event are available to Housing LIN members only. Click here (opens new window) to register

Workshop Instructions

Please note that there are 22 workshops over the day on a range of stimulating topics. 11 workshops are being held before lunch (opens new window) and another 11 later in the afternoon (opens new window).

Pre-registrations to these workshops are taken online during the booking process on a first-come, first-served basis. Confirmations of your workshops' bookings will be emailed to you a week before the event.

Booking Terms

Important notice: the conference is provided free of charge to those registered in advance to attend and who subsequently attend. However, we reserve the right to charge those who register and subsequently fail to attend for the full cost of a conference place. This is due to the LIN incurring irrecoverable costs based on numbers of those registered in advance to attend. Non-attenders will be invoiced and pursued for payment. By registering you unreservedly accept these terms and conditions. The cost of the 2016 conference is £250 plus VAT per head

This event is made possible by

HLIN Annual Conference Sponsors

Sessions

01. PRP design review

Led by Anne-Marie Nicholson, Senior Partner, PRP

You are invited to debate and review four very different case studies presented by PRP including recently completed projects and some still on the drawing board. These will range from a private retirement village, a large mixed tenure town centre development, a small community led scheme and a community hub with different forms of supported housing. Each project has been commissioned by either a Local Authority, a registered provider or a private charity. Our aim is to show the design response to the various options and flexibility of provision being offered across the country to older people.

02. Extra Care: the next generation? – Market evolution, innovation and enterprise

Led by Lex Cumber, Business Development Director, Castleoak and Verena Womersley, Operations Director for Assisted Living, Castleoak

In this session we will look at the Extra Care / Assisted Living sector from both the macro and micro perspectives. What are the opportunities and pitfalls? How do other people do it? What does the future look like?

03. Warm Homes Oldham: The health impacts of lifting people out of fuel poverty

Led by Nigel Banks, Group Sustainability Director, Keepmoat

Cold homes have a significant impact on excess winter deaths and demand on health services each winter. Nigel will share evidence from the Warm Homes Oldham service which has lifted nearly 3,000 people out of fuel poverty over the past 2.5 years and has been monitoring the impacts this has had on the health of the first 800 people supported through the scheme.

04. Urban Regeneration and Extra Care – “A Viable Solution?”

Chaired by Stephen Corbett, Principal New Business Manager, Willmott Dixon Housing

Led by Graeme Scott, Assistant Director Investment and Growth, Trafford Housing Trust; Graham Locke, Director, PRP Architects, Director

Willmott Dixon will be hosting a workshop to discuss how mixed use schemes can help fund extra care housing developments to make them more viable and using the live example, the "Shrewsbury Street" project will illustrate this process. On behalf of Trafford Housing Trust and in conjunction with PRP Architects, we are building out this £18m mixed use scheme to include a Church, Rectory, Community Centre, Healthcare Centre and an 80 bed Extra Care Apartment Scheme including 20 shared ownership units with communal facilities, along with all external works and associated infrastructure.

05. Frailty: Calculating quality and cost

Led by Angela Bradford, Commissioning and Healthy Lifestyle Director, The ExtraCare Charitable Trust

ExtraCare launches a new calculator at this conference which enables the Charity to measure the care older people require and how it can be delivered. This will be a useful tool for providers looking to deliver higher quality, targeted care at a reduced cost.

The launch of the calculator follows ExtraCare's three year study with Aston University which examines the Charity's Active Well-being™ model of integrated housing, health and care. Results show that ExtraCare residents have better lives with NHS costs reduced by 38% and social care costs down by up to 26%.

06. Whose home is it anyway?

Led by James McCarthy, Director of Retirement Housing, Housing & Care 21

The session will consider the socio economic reasons why we must involve older people in the management of their homes. It will examine the ways that residents have been able to take control of the management of their home, the advantages and disadvantages. It will also explain the innovative approach that Housing & Care 21 has taken at one leasehold court in its management and the resulting research undertaken by Birmingham University.

07. The impact of recent social housing policy changes on the effective provision of housing for an ageing population

Led by Charlotte Cook, Partner, Winckworth Sherwood

Last year's general election result has seen an avalanche of policy changes, many unexpected and often unprecedented, for housing, and particularly the affordable housing market. This session will look at those changes, consider how those impact upon all housing providers, but particularly those providing housing for the older population. We will consider policy impacts on rents (both on the affordable and the open market), changes in home ownership drive and sales, as well as affordability and the funding of housing provision. Finally, we will look at what housing providers are (and perhaps should be) doing!

08. Reablement. Integrating NHS, telecare, Care and Housing

Led by Neil Tryner, Assistant Director of Health and Housing Partnerships at One Housing

Delayed discharge from acute hospital for older people is a national challenge for Acute trusts. Successfully moving patients safely away from hospital sites can deliver huge improvements in peoples journey to independence as well as delivering cashable financial savings for acute trusts, social care teams and the wider healthcare economy. One Housing Group have developed models of care that ensure safe transfers of care, partnership working between all stakeholders and strong clinical governance arrangements.

09. The return of relational housing

Led by Stephen Hill, Chair, UK Cohousing Network

Cohousing and other forms of citizen-provided housing are a reflection of public impatience with the failure of markets and policy to create the kind of neighbourly housing choice they want and need. Widespread concerns about the character and affordability of housing and care services are stimulating the current generation of older people to drive the growth of an innovative housing sector in the 'sharing economy', making better use of existing homes and designing new developments, based on new and older forms of collective living for people of all ages. The UK Cohousing Network is planning a national action learning programme to support this growth.

10. Elderflowers Projects – a Community led approach to developing attractive housing for down-sizing

Led by Carol Barac, Executive Director, Elderflowers Projects Co Ltd

This project has been designed by a group of people to provide attractive housing for local people to move into as their families become smaller and their houses too large and too expensive to keep on. We examined the background to this problem and came up with a preferred universal option. We will explain how we approached the solution, by designing the development and inviting people to participate, sharing their preferences and indicating difficulties. We will highlight the difficulties we have faced, proving legitimacy, raising funding, organising management systems and obtaining a suitable site. We will invite others to provide their preferred solution.

11. The Extra Care Property Market

Led by Amanda Nurse, Director, Carterwood and Matthew Drysdale, Senior Surveyor, Carterwood

Amanda Nurse and Matthew Drysdale from specialist care sector chartered surveyors, Carterwood, will be looking at some topical issues affecting extra care.

They are promising a "PowerPoint free zone" making use instead of a selection of topical and humorous video clips to lead the conversation and spark debate.

01. Community-led design and development of housing: are places better for involving local people?

Led by Julia Wallace, Programme Leader, Design Council Cabe

Does working with local residents on the design of new housing incur a cost or a benefit? As part of the Community Led Design and Development programme Design Council Cabe has been working with tenant organisations and landlords to hear about their experiences of working together. The programme has illustrated the way that some organisations are tackling social issues including health and housing for older people through constructive engagement, and highlighted some inspiring examples of resident groups that are leading housing delivery for themselves.

02. Ask not what your country can do for you — ask what you can do for your country

Led by Lynn Lewis, Interim Director of Community Services and Denise Brennan, Head of Strategy and Policy, Guinness Care and Support

The Government wants a new approach to social care. The Government have been consistently asking social care providers to do more and want us to provide answers to the demographic challenge in new and innovative ways. They are concerned about the nation's health and recognise the cost of social isolation. They want more from the community and families and they see housing and care providers with our core values of being caring, dedicated and putting individual wellbeing at the heart of what we do as ideally placed to come up with solutions. In the current economic environment are we up for the challenge?

03. Urban Regeneration and Extra Care – “A Design Lead Solution?”

Chaired by Stephen Corbett, Principal New Business Manager, Willmott Dixon Housing

Led by Graeme Scott, Assistant Director Investment and Growth, Trafford Housing Trust and Graham Locke, Director, PRP

Willmott Dixon will be hosting a workshop to discuss how cleverly designed mixed use schemes can help the client in attracting funding for extra care housing developments and using the live example, the "Shrewsbury Street" project will illustrate this process. On behalf of Trafford Housing Trust and in conjunction with PRP Architects, we are building out this £18m mixed use scheme to include a Church, Rectory, Community Centre, Healthcare Centre and an 80 bed Extra Care Apartment Scheme including 20 shared ownership units with communal facilities, along with all external works and associated infrastructure.

04. Glamorous Sheltered Housing

Led by Julia Ashley, Executive Director - Commercial Services, Central & Cecil

Relationships of trust are the lynchpin of successful organisation-resident partnerships and we are on a journey with our staff, residents and professional teams to re-vision the perception of age and the design and development of new homes

Our co-design partnerships continue to achieve more than we thought possible, identifying glamorous and highly aspirational design that is adaptable for the future and resident willingness to be disrupted during redevelopment in exchange for an opportunity to live in a home they have helped to conceive

The presentation will feature key outcomes of our co-design partnership and the design elements that our residents are most looking forward to in their new homes

05. ‘People Powered Change’: ExtraCare’s Village People

Led by Residents living at ExtraCare Charitable Trust Villages

In the media or in the context of social care, NHS or housing policy, older people are often presented as a 'collective crisis'. Do we talk too much about what's wrong and what 'they' want? Not in this session! Led by a group of residents from ExtraCare Villages™ presenters tell us how they shaped their communities, supported staff recruitment, built links with the NHS and created an international media frenzy through their 'Rock Star' calendar. Residents discuss the role of 'people powered change' in creating better services, delivering better policy and influencing positive perceptions of later life.

06. The Way We LiveWell @SYorksHA

Led by Ruby Smith, Head of Personalisation, South Yorkshire Housing Association

This session covers the journey of South Yorkshire Housing Association's care and support business, LiveWell.

The session will focus on the organisational approach to coproduction and how the organisation has transformed their relationship with their customers and communities. It will explore how the focus on wellbeing has changed the ways of working and measuring success.

Exploring the integration agenda and the opportunities and barriers to effective coordination and coproduction of people's care and support, this session will make the case for a new conversation between health and housing.

07. People need people & people needed to be needed

Led by Hugh Irwin, Head of Support Services, United Welsh Housing Association

This session covers the transformation that Thrive@United Welsh and South Yorkshire Housing Association have been through in respect of their services to older people.

The transformations involved decreasing bureaucracy, tapping into people assets more, better links with communities, fundamentally change thinking throughout both organisations and achieving much better outcomes for older people. Our changes are based on the principles that change has to be designed and delivered by customers not only for ethical reasons but also for sound business reasons. We are driven by the belief that wellbeing can only be achieved if people have healthy relationships in their lives and a sense of purpose.

08. Because we can

Led by Sara McKee, Founder & Market Innovation Director, Evermore and Victoria Metcalfe, transformation programme Lead, Evermore

75% of disposable wealth is in the hands of the over 50s and over £1trillion of real estate assets are owned by the over 60s YET only 5% of worldwide advertising budgets focus on this affluent group.

Why don't we design for this group? Do we want to go the same way as Woolworths? Time to emulate the tech-brands and deliver aspirational lifestyle choices for all.

This session is designed for leaders who want to transform their organisation to meet the needs of 21st century seniors, and capitalise on a massive market opportunity.

09. The Future of Care and Dementia Facilities

Led by Glen Ingleson, Regional Director, Faithful+Gould

The workshop is likely to be split into 3 parts:

1. Focus and review of memorabilia through the decades and items that residents may recognise through the next five decades.

2. The facilities provided historically and look at the changes in current day projects utilising new projects currently in design or construction by Abbeyfield.

3.What will future care and dementia facilities look like in 40-50 years time?

The workshop will be delivered to hopefully maximise participation and will also be attended by April Dobson Abbeyfields Dementia specialist.

10. Housing based community hubs: an effective approach to integration

Led by Dr Simon Evans, Principal Research Fellow, University of Worcester and Teresa Atkinson, Senior Research Fellow, University of Worcester.

Housing with care schemes often include a range of facilities such as a restaurant, consulting rooms, garden, laundrette, library and shop. Many reflect a more integrated approach to community, health and social care by sharing facilities and services between people living in the scheme and those living nearby. This session explores some of the benefits of community hubs, based on case studies from the ASSET project, and identifies a range of criteria for successful implementation of this approach.

11. Retirement Communities: Wider community impact and benefits of providing “Life Long” homes

Led by Paula Broadbent, Retirement Solutions Director, Keepmoat

Housing has a significant impact on people's ability to age well at home and the provision of accessible services to support people as they age is critical to the future sustainability, health and social care. We have a housing crisis to deal with and need to provide appropriate choices for a healthy future for people in later life and a release under occupied family homes through. Paula will share Keepmoats vision and examples of where placing Retirement communities at the heart of regeneration has delivered better outcomes.